A Culture of Caring
Because the FamilyWorks treatment model is highly relational and systems-driven, it requires a deep bench of experienced staff members working together as a team. New Haven has the highest employee to student ratio (1:2.6) in the adolescent behavioral healthcare industry and is one of the most experienced teams. We're united by our love for family work, our shared therapeutic and educational philosophies, and our care for one another.
Our team members are hired for their strong clinical credentials and experience; once hired, all staff members continue their professional development in the form of seminars, classes, experiential learning, mentoring, case studies analysis, research, and writing. The large size of our team allows for constant supervision and safety, as well as a robust interdisciplinary model in which every department meets together to discuss every girl every week. The result is a treatment plan that is holistic, coordinated, and based on a deep understanding of every girl in our care.
This culture of caring, communication, and professionalism allows us to deliver a clinically-based, heart-driven program that heals families.
Meet Our Leadership Team
New Haven's leadership team has over 100 years' combined experience in residential treatment, and more than 70 years' combined experience at New Haven.
Meet Our Therapeutic Team
Our experienced and compassionate clinical team is committed to pursuing ongoing education and training to help our families heal and grow.
Meet Our Admissions Team
We are humbled by the trust that families give us as we walk next to them in making treatment decisions for their families and know that in our supportive environment, and with attention to the family, that this process can truly offer a path of healing and hope.
Meet Our Medical Team
Our Medical Team is made up of dedicated Nurses, Psychiatrists, Psychiatric Nurse Practitioners, and a Registered Dietitian. As part of the Treatment Teams, they are skilled at understanding both medical and therapeutic needs. They provide 24/7 Nursing care, medication management, and education for the students.
Meet Our Education Team
We have a dedicated academic team for each New Haven campus. This maintains small classroom sizes, and our ability to support all of our students academically.
Meet Our HR & Office Managers
We have about 220 employees committed to our group of New Haven students. Each individual staff is required to have a background check, and complete 17 different trainings within the first 30-60 days to ensure appropriate care and concern will be given to our students. All trainings are repeated yearly.
Meet Our Animal Managers
The animals create therapeutic experiences that people alone could not. Joy is such a huge part of the program and the animals do a lot to bring that about. Animals are really special safe spaces; they don’t judge or lie and they live in the present. It’s so rewarding to see the progress students make when they connect with a particular animal.
Meet Our Recreation Therapy Team
Our Recreation therapy team provides experiences that help our students discover and improve how they deal with life, relationships, and emotions.
Meet Our Residential Directors
Each residential staff spends an average of 24 hours a week with your daughter as opposed to 4-6 hours a week with their therapist.
Meet Our Founders
As New Haven’s primary founder, Mark had a vision of a residential treatment center for young women that was different than anything else that existed at the time. There was a distinct focus on family healing, values, and helping students develop internal motivation. New Haven would feel like a home, a family, and a haven from all that had led these adolescents and their families to seek healing and refuge.